Nature Walkers Refund and Cancellation Policy

 

Cancellation Policy for Weekend Departures

As you know that cancellation hampers overall budget of the trek. As we have tie-ups with third-party vendors and the commitment is already made, the cancellation affect the facilities given to participants,The cancellation charges are as follows.

Case 1: If the cancellation is done before 7 days from the trek date then FULL REFUND is applicable. (Transaction code 10% will be deducted from the trek cost).

Case 2: If the cancellation is done before 4 days from the trek date then HALF REFUND is applicable. However, you can opt to carry forward the amount for a future event happening in coming 2 months. (Transaction code 10% will be deducted from the trek cost).

Case 3: If the cancellation is done before 2 days from the trek date then NO REFUND is applicable. But, you are allowed to transfer your booking to anybody else with prior confirmation

  • In case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases, we will try to provide an alternate feasible activity. However, no refund will be provided for the same, if In case we are not able to give any alternate activity then we would refund 95% of the trek fees after deducting 5% of transaction cost.

Cancellation Policy for Himalayan Trips/Treks

Case 1: If the cancellation is done before 30 days from the trek date then FULL REFUND will be applicable. (Transaction code 10% will be deducted from the trek cost).

Case 2: If the cancellation is done between 15 days to 29 days from the trek date then HALF REFUND will be applicable. However, you can opt to carry forward the amount for a future event happening in coming 3 months. (Transaction code 10% will be deducted from the trek cost).

Case 3: If the cancellation is done between 0 days to 14 from the trek date then 10% REFUND of the Event Cost will be applicable. But, you are allowed to transfer your booking to anybody else with prior confirmation

  • In case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases, we will try to provide an alternate feasible activity. However, no refund will be provided for the same, if In case we are not able to give any alternate activity then we would refund 95% of the trek fees after deducting 5% of transaction cost.

For Bookings made from Third Party Websites

  • It is the responsibility of the client to communicate with a third party (booking website) for cancellation.

Cancellation / Refund is done by the third party based on their policies

You can send your cancellation request to connect@naturewalkers.in

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